Assisted Purchase/Individual Order Details & Process
Assisted Purchase means that PGS helps you shop/order any exclusive merch etc. that you want from Korea or Japan stores.
For Assisted Purchase these charges will be paid individually for each order:
- Any domestic shipping fee within Korea/Japan that incurs on your order.
Please note that domestic shipping fee is not free unless your order is of certain amount. Different shops have different value set to be eligible for free domestic shipping.
e.g Weverse shop offer free domestic shipping for orders that’s valued 27.87$ or more. Orders with lesser total value than this amount incurs 2.78$ domestic shipping fee.
- Weverse shop doesn’t allow ordering items (pre-orders) with different release dates together or pre-orders items with already released items. Also there is sometimes limit of number of items per order. In such case if domestic shipping fee incurs, it will be added to 1st payment of your order.
- Our warehouse charge fee for receiving each package. Therefore, we encourage you to place individual order only if you are ordering more than one items
Note: International shipping & customs will be split or divided per item in our shipment. only the 1st payment will incur domestic shipping & any other fee mentioned above
Assisted purchase service is offered in following cases:
- If you want to order anything that has specific release date & there is no Group Order available for it on our website or there are no other orders placed for the same order, then we will offer assisted purchase service for it.
- If you want to order anything that is not a pre-order but it’s available on shops other than Weverse shop , then it’ll be an assisted purchase.
- All Orders from linefriends store will be an assisted purchase unless we open a GO for it.
- All KPOP pre-orders (pre-released) from Weverse shop & other retailers will be an assisted purchase unless there is GO open for it.
Assisted Purchase Arrival Timeline
- KOREA SHIPMENTS:
- Transit time to Pakistan is 1 week when it’s shipped out from Korea
Arrival time for Japan shipments is estimated 25~30 days.
- Transit time to Pakistan is 1 week when it’s shipped out from Japan
Note: All our orders are combined & then shipped out to Pakistan, so our shipment arrival time is same for GOs, Back-orders & assisted purchases.
Please keep in mind these points before ordering something through backorder
- There is absolutely NO Refund & NO Cancellation allowed. Once your order is placed, you cannot back out for any reason.
If you order anything and later on demand for cancellation then PGS reserves the right to blacklist you from ordering any further orders.
When you order anything through PGS Group Orders ,COD (backorder) or assisted purchase, you agree to all our Terms Of Service/Rules. The estimated arrival time for both Korea & Japan shipments is clearly mentioned in the details. Complaints regarding delay of shipment are not acceptable & it’s not a valid excuse for backing out or cancellation of order.