Please check out this page for your order status. We do not provide individual update via DM or Email !
Korea Shipment arrival as per DHL: 25 January
PO Title | Shipped by Store | Arrived at Japan warehouse | in-process of ship out to PK | Shipped out from JP/ In-transit | Arrived in PK | Custom Clearance | Orders Dispatched |
|---|---|---|---|---|---|---|---|
RM INDIGO UM STORE | Yes | Yes | Yes | Yes | Yes | Yes | Completed |
RM INDIGO JPFC SHOP | Yes (on 27th Dec) | Yes (on 28th Dec) | Yes | Yes | Yes | Yes | Completed |
PO Title | Order# | Shipped by Store | Arrived at Korea warehouse | in-process of ship out to PK | Shipped out from KR/ In-transit | Arrived in PK | Custom Clearance | Orders Dispatched | |
|---|---|---|---|---|---|---|---|---|---|
JITB VINYL | 12681 | Yes | Yes | Yes | Yes | Yes | Yes | Completed | |
YET TO COME BUSAN MERCH | 13267 | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
Album Back-orders placed from 1st Dec onwards | 13469 13671 | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
V Photo-Folio | 13522 13640 13639 | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
NewJeans 2023 SG | 13455 | Yes | Yes |
When will I receive my Album?
- Estimate arrival date for all Korea pre-orders is usually 3~4 weeks after release date.
- Estimated arrival date for all Japan Pre-orders is 2~3 weeks after release date.
- Arrival time depends on when shop ship out our orders & it’s arrival at our warehouse.
- When all the orders batch arrive at our warehouse then these orders are combined into one shipment. After the repacking, we ship it out to PK
- Arrival/Transit time is Average 6~7 days for Korea and 8~10 days for Japan.
- We receive shipment after custom clearance. Delay sometimes occurs in custom clearance. In case of delay we will post a notification here.
- Orders are booked & sent sequentially after receiving the shipment. Delivery within PK takes 1~2 working days depending upon the city.
- Please note that International shipping takes time. There are many factors that causes delay sometimes and it’s out of our control. For example, delay from shop, delay from warehouse due to large volume of orders, shipment stuck at customs for clearance etc. So we kindly ask for your patience and understanding!